Shipping Guide

Within the European Union

Currently tongsmy ships orders above $79,95 within the European Union free of charge. Within the Netherlands your order will be shipped free above $ 39,95 with the standard service of PostNL. For the rest of the European Union, your order will be send with the standard service of UPS. Member countries of the European Union are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

 

Outside the European Union

tongsmy ships also to countries outside the European Union. Orders outside the European Union will be send with the standard service of UPS. You can find the shipping costs per country below.

Australia

$20

Bahrain

$20

Brunei

$20

Canada

$20

Chile

$29

China

$20

Egypt

$20

Japan

$20

Jordan

$20

Kuwait

$20

Malaysia

$20

Monaco

$15

New Zealand

$20

Norway

$20

Oman

$20

Philippines

$20

Puerto Rico

$20

Qatar

$20

Saudi Arabia

$20

Singapore

$20

South Korea

$20

Switzerland

$20

Thailand

$20

United Arab Emirates

$20

United States of America

$20

Venezuela

$20

 

tongsmy ships worldwide. If the name of your country is not on the list, please contact us at [email protected]

Where do we deliver?

tongsmy ships worldwide. No matter where you are, we can ship products to your location. If your country is not available while placing your order, please contact us via email, [email protected]

When do we deliver?

tongsmy aims to process and ship all orders within 48 hours, if the item is available.

Your order will be delivered between 9.00 am and 6.00 pm.

PostNL delivers from Monday to Saturday.

UPS delivers from Monday to Friday.

Our couriers do not deliver on Sundays and/or holidays.

Delivery time if an item is not in stock, does not include Saturdays, Sundays and/or holidays.

You can trace your package by using the track and trace code, which will be provided by email after sending your package.

Is the shipping destination within in the Netherlands?

Click on this link to trace your package.

Is the shipping destination outside the Netherlands?

Click on this link to trace your package.

No matter where you are, we can ship products to you. If your country is not shown in the list below and you would like to make a purchase, please send an email to [email protected]

Australia

6-8 days

Austria

2-4 days

Bahrain

5-16 days

Belgium

1-2 days

Brunei

5-16 days

Canada

5-16 days

Chile

5-16 days

China

5-16 days

Cyprus

5-16 days

Czech Republic

3-5 days

Denmark

3 days

Egypt

5-16 days

Estonia

4-5 days

Finland

3-5 days

France

2-3 days

Germany

2 days

Greece

4-10 days

Hungary

3-5 days

India

5-16 days

Ireland

2-4 days

Italy

3-5 days

Japan

4-5 days

Jordan

5-16 days

Kuwait

5-16 days

Latvia

4-6 days

Lithuania

4-6 days

Luxembourg

2-4 days

Malaysia

5-16 days

Malta

4-10 days

Monaco

4-10 days

Netherlands

1-2 days

New Zealand

6-9 days

Norway

3-4 days

Oman

5-16 days

Philippines

5-16 days

Poland

3-5 days

Portugal

3-5 days

Puerto Rico

5-16 days

Qatar

5-16 days

San Marino

4-10 days

Saudi Arabia

5-10 days

Singapore

5-10 days

Slovakia

3-5 days

Slovenia

4-6 days

South Africa

8-10 days

South Korea

5-10 days

Spain

3-5 days

Sweden

2-4 days

Switzerland

2-3 days

Thailand

5-10 days

United Arab Emirates

5-10 days

United Kingdom

2-4 days

United States of America

4-7 days

Venezuela

5-10 days

Taxes and duties

International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.